CS of the screen of an IBM computer. MCS of a woman holding a telephone against her ear with her shoulder while typing with both hands on the computer's keyboard, with the screen visible to the right. ZOOM OUT to two women on the telephone, writing notes on paper and then typing on the computer keyboards. ZOOM IN to a computer screen. CS of a computer screen. MS of two women entering data into the computer. ZOOM IN on the keyboard and hands typing or writing. TILT UP to the screen. TILT DOWN to hands and keyboards. HAS of a woman on the telephone sitting in front of a computer. ZOOM OUT on the woman, she types on the keyboard, hangs up the telephone, checks a piece of paper and again picks up the telephone and types on the keyboard. ZOOM IN to another woman on the telephone in front of a computer. PAN to the left and to the right of women sitting in front of computers and listening on the telephone. MS of women sitting in front of computers and listening on the telephone.