Various shots of Basingstoke Council of Social Services members in meeting (silent shots). Various shots from different angles at Basingstoke Citizens Advise House, of two old women in their office talking with a young woman with her child sitting on her lap. Shots of other women in waiting room including one shot of a board with various advertisements on, of another woman with ehr child being called in office, of a man and a woman listening to her. Cut to an old woman sitting in office and talking to them.